Privacy Policy
"We believe in transparency about how we collect and use your information. Reviewing our privacy policy will help you understand our data practices and use the app with complete confidence."
Effective Date: 08/15/2025
1. Introduction
This Privacy Policy explains how DemandDuck (“we,” “our,” “us”) collects, uses, and protects your personal information when you use our mobile application, website, and related services (collectively, the “Platform”).
2. Information We Collect
We may collect:
- Contact Information - name, email address, phone number, physical address.
- Account Information - username, password, preferences.
- Location Information - your address or GPS data when you allow location access.
- Service Request Data - details of services or products you request.
- Payment Information - credit/debit card details, billing address (processed via secure third-party payment processors).
- Device Information - IP address, browser type, operating system.
- Usage Data - how you interact with our Platform.
3. How We Use Your Information
We use your information to:
- Provide and improve our services.
- Connect you with relevant service providers.
- Process payments and transactions.
- Communicate with you about your requests, offers, and updates.
- Comply with legal obligations.
4. Sharing Your Information
We may share your information with:
- Service Providers - to fulfill your requests.
- Payment Processors - to process transactions.
- Legal Authorities - when required by law.
- Business Partners - with your consent, for offers or promotions.
5. Data Security
We implement technical and organizational measures to protect your data. However, no system is 100% secure.
6. Your Rights
Depending on your location, you may have rights to:
- Access, correct, or delete your personal data.
- Object to certain processing activities.
- Request data portability.
To exercise your rights, contact us at hello@demandduck.com.
7. Data Retention
We retain personal information only as long as necessary to fulfill the purposes described in this Policy, unless a longer retention is required by law.
8. Children’s Privacy
We do not knowingly collect data from individuals under 18 years old.
9. International Data Transfers
If you are located outside United States of America, your data may be transferred to and processed in other jurisdictions.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted with an updated effective date.
11. SMS Communications
- By providing your mobile phone number and opting in, you consent to receive SMS text messages from Demand Duck. These messages may include one-time passwords (OTPs), account-related alerts, transaction notifications.
- You may opt-out of receiving SMS messages at any time by replying STOP to any message we send. For help, contact our support team at hello@demandduck.com.
- Your mobile number will only be used for the purposes described above and will not be shared with third parties for their own marketing purposes without your consent. For more details, please review our full Privacy Policy and Terms of Service.
12. Contact Us
For questions about this Privacy Policy or your data, email us @ hello@demandduck.com
This Privacy Policy explains how DemandDuck (“we,” “our,” “us”) collects, uses, and protects your personal information when you use our mobile application, website, and related services (collectively, the “Platform”).
We may collect:
- Contact Information - name, email address, phone number, physical address.
- Account Information - username, password, preferences.
- Location Information - your address or GPS data when you allow location access.
- Service Request Data - details of services or products you request.
- Payment Information - credit/debit card details, billing address (processed via secure third-party payment processors).
- Device Information - IP address, browser type, operating system.
- Usage Data - how you interact with our Platform.
We use your information to:
- Provide and improve our services.
- Connect you with relevant service providers.
- Process payments and transactions.
- Communicate with you about your requests, offers, and updates.
- Comply with legal obligations.
We may share your information with:
- Service Providers - to fulfill your requests.
- Payment Processors - to process transactions.
- Legal Authorities - when required by law.
- Business Partners - with your consent, for offers or promotions.
We implement technical and organizational measures to protect your data. However, no system is 100% secure.
Depending on your location, you may have rights to:
- Access, correct, or delete your personal data.
- Object to certain processing activities.
- Request data portability.
To exercise your rights, contact us at hello@demandduck.com.
We retain personal information only as long as necessary to fulfill the purposes described in this Policy, unless a longer retention is required by law.
We do not knowingly collect data from individuals under 18 years old.
If you are located outside United State of America, your data may be transferred to and processed in other jurisdictions.
We may update this Privacy Policy from time to time. Changes will be posted with an updated effective date.
- By providing your mobile phone number and opting in, you consent to receive SMS text messages from Demand Duck. These messages may include one-time passwords (OTPs), account-related alerts, transaction notifications.
- You may opt-out of receiving SMS messages at any time by replying STOP to any message we send. For help, contact our support team at hello@demandduck.com.
- Your mobile number will only be used for the purposes described above and will not be shared with third parties for their own marketing purposes without your consent. For more details, please review our full Privacy Policy and Terms of Service.
For questions about this Privacy Policy or your data, email us @ hello@demandduck.com